Premier dental office in Hamilton, ON We help patients achieve a beautiful smile.

Dentistry on the Mountain is an assignment office, which means the dental office files the primary and secondary insurance claims on behalf of patients and requests that their insurance company pay the dental office directly.

Patients are required to pay the remaining balance if the insurance company does not pay in full. If the insurance company denies payment to the dental office directly, the patient will be notified and will be responsible for payment to the dental office and for collecting the money from their insurance company.

It is not always possible for us to find your insurance plan information, since insurance companies aren’t obligated to disclose information to us under the Privacy Act. We recommend you ask your insurance company about:

• Name of insurance carrier, policy number, certificate number (ID) and division number (if any)
• Anniversary date of the policy and annual maximum benefit per patient per year
• The annual fee guide covered by the insurance policy
• Percentage of coverage allowed for treatments and number of cleaning units covered per year
• The per-person and family annual deductible amount

Our office understands the importance of protecting your personal information. We must collect and retain certain personal information in order to provide services to you. Accordingly, we have established a Privacy Policy, as well as Confidentiality Standards for our employees, to ensure your personal information is protected by appropriate security safeguards.

We do not provide your information to third parties. If you prefer a method of communication other than telephone for confidential information, please let us know and we are happy to accommodate. At Dentistry on the Mountain, you can feel safe knowing your personal information is protected by strict measures.